The Importance of a Robust Sales and Customer Support Team for B2B Businesses in South Africa and Africa.
The Importance of a Robust Sales and Customer Support Team for B2B Businesses In today's fast-paced business environment, having a strong sales and customer support team is essential for any…
Cracking the Code: Essential Questions for Businesses Expanding into South Africa and Africa.
South Africa, Johannesburg. Introduction: The siren call of Africa's untapped potential is growing louder. South Africa, with its relatively developed infrastructure, and the broader continent, brimming with diverse markets, offer…
The Art of Closing Deals: A Modern Sales Guide.
The Art of Closing Deals: A Modern Sales Guide Closing a deal isn't about pressure or manipulation. In today's sophisticated business landscape, it's about building genuine relationships, understanding your client's…
VirtualFIX: Your Partner in BPO and CX Management Excellence.
VirtualFIX, Remote CX Strategist: At VirtualFIX, we understand that Business Process Outsourcing (BPO) and Customer Experience (CX) Management are critical components of any successful business. Here are some frequently asked…
Embracing the Future: Top BPO and CX Trends to Watch in 2025
As we step into 2025, the business landscape continues to evolve at breakneck speed. At VirtualFIX, we're committed to helping businesses navigate these changes and stay ahead of the curve.…
Why Businesses Need a Professional Customer Support Partner in Today’s Uncertain Times.
Introduction: In today's fast-paced, digitally-driven world, customer expectations are higher than ever. With the rise of social media, customers can instantly share their experiences, good or bad, with the world.…